Privacy Policy for zernonivio.com

Your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights. Please review these details to understand our approach to privacy.

Information We Collect About You

We collect information to provide better services and improve user experience. The data collected depends on your interaction with our site.

• Contact details such as your name and email address may be collected when you engage with our forms or subscribe to updates.
• Technical data, including device type, browser, operating system, and IP address, is gathered for security and analytics purposes.
• Usage information such as pages visited, navigation patterns, and preferences is used to enhance site functionality and understand interests.
• Communication records, including support requests or correspondence, help us resolve issues and improve our service quality.

How We Use Your Data

Your data helps us manage accounts, communicate important updates, and optimise our services. We process your data lawfully and securely.

• To maintain and personalise your experience on the site, including remembering preferences and settings.
• For communication purposes, such as sending service updates, marketing content, or responding to inquiries.
• To analyse usage, troubleshoot technical issues, and protect against fraudulent or illegal activities.
• To meet legal requirements and cooperate with regulatory authorities if necessary.

Legal Basis for Collecting Data

We process personal data based on your consent, contractual obligations, or legal requirements as per Australian law.

When required, we obtain your consent for marketing. Other data is processed for fulfilling our contractual duties or compliance with legal obligations.

Sharing Your Information

We do not sell your personal information. Read below to see how data may occasionally be shared.

• Third-party service providers may receive data only to perform tasks on our behalf, such as hosting or analytics, and must comply with privacy standards.
• We may disclose information if required by law, court order, or requests from government or regulatory agencies.
• In the event of a merger or acquisition, information may be transferred under confidentiality agreements to permitted parties.

Data Security

We implement industry-standard security measures to protect your data from unauthorised access, misuse, or disclosure. However, no Internet service is completely secure, and users should be aware of this when sharing personal information on any website.

Your Rights

You have rights under Australian privacy law to access, amend, or delete your data, as well as to object to certain uses.

• Request access to the personal data we hold about you and receive a copy of it upon verification.
• Correct inaccurate or incomplete information to help us keep your data current and reliable.
• Request erasure of your data from our records where legally permissible and no longer required.
• Object to or restrict certain uses of your personal information in specified circumstances.

Cookies and Tracking

Our site uses cookies to enhance your browsing experience, improve site performance, and gather traffic insights. Review our cookie policy for details.

Cookie Policy Cookie Policy

Contact Us

If you have questions or concerns regarding privacy, contact us via the details below. We respond promptly to all requests.

Changes to This Privacy Policy

This policy may be updated periodically to reflect changes in practices or regulations. Please review it occasionally for updates.